Training and Development

We have developed, and continue to develop, a range of function-specific training to support colleagues in the Service in carrying out their roles effectively and efficiently.

Upcoming Workshops


SES Induction for all new SES Colleagues
Thursday 21 March 2019, 09.15-12.00

Programme / Module Catalogue and Module Enrolment
Wednesday 13 February 2019, 10.00 - 11.30

Supporting Students: Student Complaints
Tuesday 30th April, 10:00-12:00

Supporting Students: The University’s Academic Appeals Procedure
Monday 13th May, 14:00-16:00

Supporting Students: Cultural Awareness in an International Learning Environment
Tuesday 21st May, 09:30-12:30

Supporting Students: University Policies and Procedures relating to Student Progression and Fitness to Study
Friday 24th May, 10:00-12:00

A range of Learning Resources for SES colleagues are available here

Workshops that are delivered throughout the year include:  
  • Supporting Students: Cultural Awareness in an International Learning Environment
  • Supporting Faculty Committees
  • Programme / Module Catalogue & Module Enrolment
  • School Responsibilities for International Taught Students Under the Points Based System (PBS)
  • Record keeping for Leavers and Extensions
  • Supporting Students: Mental Health Awareness
  • University Policies and Procedures Relating to Student Progression and Fitness to Study
  • Student Fee’s overview Q&A Session for Staff
  • Overview of Student Graduation
  • The Student Services Centre – A Guide to the Services provided by the Team
  • Delivering our Services: TIER 4 UKVI Audit Preparation
  • Supporting Students: Disability Equality
  • Supporting Disabled Student
  • Student Complaints
  • The University’s Academic Appeals Procedure
  • Essential Skills for Supporting Students One to One
  • Delivering our services: Adding Value at the front desk