School Action Planning Process

The School Action Planning process is a holistic approach for the implementation and reporting of all School level actions arising from a wide range of student education review and monitoring activity.

The Action Plan requires identification of key thematic priorities at the start of the year which are discussed and agreed with students. Schools are also required to update their Action Plan in response to relevant student education data and information as this becomes available throughout the session.


  • The action plan process requires ongoing reflection in response to the release of relevant student education data and information. Consideration of newly released student education metrics, external examiner reports and the process of programme review informs updates for the submission of an updated School Action Plan to the Annual School Review and meetings of the Faculty Taught Student Education Committee.
  • Schools should identify a small number of key thematic priorities for the academic session based on the latest NSS and Undergraduate Programme Survey (UGPS) results, alongside any other key Student Education priorities. These priorities need to be agreed in collaboration with the School’s students and discussed at an early meeting of Student Staff Partnership Forum. Key thematic priorities identified will be reported to the first meeting of the FTSEC in October and action plans presented for discussion at the Annual School Review meeting to be held in the first Semester.
  • Schools should update their Action Plan throughout the session and it should be a standing item on the agenda of the School Taught Student Education Committee (STSEC). The Action Plan is a living document to record progress against the identified actions. The Action Plan should be regularly shared with students so that students can see what is happening as a result of their feedback, to help close the feedback loop.

Published School Action Plans

School Action Plans are published anually on the Responding to your Feedback website.