International Welcome

This section explains the range of international welcome support that is available to new and returning students, before and when they arrive in Leeds. 

This information was updated on 23 November 2021 and is correct for students arriving between December 2021 and February 2022 and for semester one of the 2021/22 academic year. Further updates will be provided nearer the time for those arriving after February 2022. 

International welcome services have been redesigned in response to COVID-19 and the development of the institutional welcome, induction and transition programme. International arrival and self-isolation support is open to students and postgraduate researchers coming to Leeds from outside the UK (whether their fee status is international, EU or home).

Key teams 

International Student Office leads the delivery of International Welcome services, working in collaboration with other key teams for international students, and with support from the Conference and Events Team and Great Food at Leeds.

Contact for students and staff:

Welcome information and services before and after arriving in Leeds

Pre-arrival information

Information to help students preparing to come to Leeds, including travel, arrival, and self-isolation support, what to bring, and immigration, is in the Preparing for Leeds and Visas and Immigration sections of

International arrival services

Our services are available to new and returning students, who are travelling from outside the UK to Leeds for the first time. Services include the opportunity to: 

  • book airport pick up from Manchester and Leeds Bradford Airports 
  • book a welcome food parcel, and order kitchen, bedding and toiletry packs for self-isolation 

Students should complete the International Arrivals booking form as soon as they know their travel plans, to book their arrival and self-isolation support. This form can updated later if their plans change. The form is on

Airport pick up must be booked at least five days in advance of arrival. For students arriving in Leeds for the first time during the winter break, airport pick up must be booked no later than 15 December 2021.

Welcome guides and resources

In addition to information relevant to all students, both the online Welcome Guide and Leeds & You resources include sections for students coming to Leeds from outside the UK. Both resources signpost to the key international-specific preparation information as well as support to help students navigate start-up tasks, such as opening a UK bank account, registering with a doctor, police registration and biometric residence permit collection. and

International Orientation

Interactive online sessions will welcome students to our global community and introduce opportunities and support to help students make the most of their international experience. Sessions run throughout the year, and can be accessed by students in Leeds and those studying remotely. Students can find out more and sign up at

Enquiry handling support

The Student Information Service can help international students with settling in enquiries. Alongside this, the International Welcome helpdesk supports the initial arrival experience at key times.

International Welcome helpdesk opening times and contact details are on  

Peer and social support

New students can chat to current student ambassadors from our Link to Leeds team before they travel and when they arrive. Student hosts run welcome and social activities including an International Welcome Lounge at key times, Global Café and regular Global Community online socials. Global community activities are open to all students. Students can also sign up to the new Welcome Buddy Scheme, which is open to all new and returning students of any study level. An overview of these opportunites is provided on the international orientation page, as well as other welcome resources.

Text to signpost arrival and orientation services to students

If you need to include signposting information in emails or communications to students or postgraduate researchers, please use or adapt this text:

If you’re coming to Leeds from outside the UK, you’ll find useful travel and arrival information on our Preparing for Leeds webpages, including information about booking our arrival services and how we can support you if you need to self-isolate. Please complete our international arrivals booking form to let us know your travel plans as soon as possible. Make sure you also check what to bring.

Current student ambassadors from our Link to Leeds team can help you prepare to come to Leeds and settle in. You can chat to them online before you travel and when you arrive.

When you arrive visit the international orientation page to 

  • sign up for an interactive online orientation session to help you settle in and make the most of your international experience 
  • find out where to get arrival and settling in support from staff teams and current students  
  • find ways to start meeting people in person and online 

If you have questions about preparing to travel to Leeds, or what to do when you arrive, please email