Student Support Functional Management Team

The team leads the development and delivery of processes relating to student support and brings together specialists from across the University.

Functional managers from faculties and colleagues from relevant central teams work together to develop practice to ensure that students are provided with high-quality support services and consistent advice from University colleagues.


  • Chris Warrington, Head of Student Support
  • Claire Smith, FESM of M&H and FBS
  • Katy Manns, Head of International Student Office
  • Renato Pallassini, Student Support and Counter Services

Faculty: Student Support Functional managers

  • Arts, Humanities and Cultures: Terri Watkins
  • Biological Sciences: Kate Brady
  • Education, Social Sciences and Law: Max Broady
  • Engineering & Physical Sciences: Jessica Christie 
  • Environment: Jessica Christie
  • Leeds University Business School: Beth Fadden
  • Medicine and Health: TBC

Additional representation

  • Disability Services : Simon Morris
  • Faculty Postgraduate Research representative: Victoria Masters
  • Front Desk Network: Jenni Whitfield
  • Student Counselling & Wellbeing: Madeleine Robinson 
  • Lifelong Learning Centre: Paul Devlin
  • Online Distance Learning Centre: Chris Sykes
  • Postgraduate Research and Operations: Sarah Throp
  • International Foundation Year: Rebecca Kester
  • Residences: Heather Sugden 
  • Student Finance: Alison Jackson
  • Educational Engagement: Sarah Hearfield
  • Student Operations: Nick Allen

Academic Representation (Pro-Dean Student Education)

  • Environment: Anne Tallontire

Core activities

The student support functional management team has a wide remit. Main activities in this functional area relate to:

  • providing front-line support to all students
  • preparing for induction
  • supporting students with administrative processes
  • supporting academic staff with personal tutoring
  • maintaining Leeds for Life opportunities
  • supporting disabled students
  • supporting student finance processes
  • supporting student: staff forums and student rep schemes
  • maintaining the Partnership links and activities
  • supporting employability activities
  • supporting student peer mentoring schemes
  • supporting students on placements or those studying abroad
  • maintaining help@leeds.