Student support cross-institutional functional management team

The team leads the development and delivery of processes relating to student support and brings together specialists from across the University.

Functional managers from faculties and colleagues from relevant central teams work together to develop practice to ensure that students are provided with high-quality support services and consistent advice from University colleagues.


  • Katy Manns, Head of Intercultural Support and Opportunity
  • Renato Pallassini, Student Counter Services manager
  • Louise Powell, Faculty Education Service Manager, Engineering
  • Chris Warrington, Head of Student Support


Student Support Functional managers

  • Arts, Humanities and Cultures: Terri Watkins
  • Biological Sciences: Kate Brady
  • Education, Social Sciences and Law: Max Broady
  • Engineering: Jessica Christie
  • Environment: Katrina Firth
  • Leeds University Business School: Laura Clarke
  • Mathematics and Physical Sciences: Clare Lewis
  • Medicine and Health: Colin Avison

Other Representation

  • Accommodation: Heather Sugden
  • DSAS: Simon Morris
  • Faculty Postgraduate Research representative: Victoria Masters
  • Front Desk Network: Jenni Jones
  • Lifelong Learning Centre: Sitara Akram
  • Online Distance Learning Centre: Gail Hardwick
  • Postgraduate Research and Operations: Sarah Throp
  • Student Mental Health and Wellbeing Team: Madeleine Robinson

Academic Representation (Pro-Dean Student Education)

  • Environment: Anne Tallontire

Core activities

The student support cross-institutional functional management team (CIFMT) has a wide remit. Main activities in this functional area relate to:

  • providing front-line support to all students
  • preparing for induction
  • supporting students with administrative processes
  • supporting academic staff with personal tutoring
  • maintaining Leeds for Life opportunities
  • supporting disabled students
  • supporting student finance processes
  • supporting student: staff forums and student rep schemes
  • maintaining the Partnership links and activities
  • supporting employability activities
  • supporting student peer mentoring schemes
  • supporting students on placements or those studying abroad
  • maintaining help@leeds.