Quality assurance cross-institutional functional management team

The team leads the development and delivery of processes relating to quality assurance and brings together specialists from across the University.

Functional managers from faculties and colleagues from relevant central teams work together to develop practice to ensure the quality of the programmes of study undertaken by our students.


  • Richander Birkinshaw, Faculty Education Service Manager for Arts, Humanities and Cultures 
  • Lorraine Cross, Senior Student Education Service Manager (Quality Assurance)
  • Jenny Lyon, Head of Quality Assurance
  • Terry Owens, Faculty Education Service Manager, Medicine and Health
  • Christina Robinson, Head of Postgraduate Research and Operations


Functional managers

  • Arts, Humanities and Cultures: Esther Burton and Judith Simpson
  • Biological Sciences: Shareen Kininmonth
  • Business: Victoria West
  • Education, Social Sciences and Law: Sue Long
  • Engineering: Anne Hayler
  • Environment: Trevor Gorringe
  • Mathematics and Physical Sciences: Sarah Drewery
  • Medicine and Health: Naomi Tickhill
  • Faculty postgraduate research representative: Michelle Lesnianski

Core activities

The quality assurance cross-institutional management team (CIFMT) is involved in the quality assurance of learning and teaching across the University. Specific activities include:

  • managing module and programme approval processes
  • managing academic review processes, including running and analysing student surveys where appropriate
  • supporting Student Education committees
  • supporting accreditation reviews
  • participating in institutional review
  • appointing external examiners and managing the external examiner report process
  • managing collaborative delivery arrangements
  • supporting processes relating to fitness to practice.