Impact Report 2021

Our first impact report for the Student Education Service serves as a testament to the resilience of our team and our relentless dedication to putting students at the centre of everything we do.

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SES Principles for Ways of Working

The SES Principles for Ways of Working were created collaboratively by the SES community to guide decisions about how we work and deliver our service in a post-COVID era.

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Staff information


Training & Important dates


Jan 24

Teaching Begins

Teaching begins

Mar 18

End of Week 8 - withdrawals must go through Student Cases

End of Week 8 - withdrawals must go through Student Cases

Mar 25

Teaching ends

Teaching ends for Easter

Key People


Catherine Lorigan

Catherine has responsibility for student finance, programmes and assessment, quality assurance, postgraduate research and support, student counter services and UKBA compliance and support. Profile Image

Catherine joined us from Santander UK, where she was Head of Cards Service Delivery. Over the past 15 years she also worked for GE Capital Bank Ltd and Williams Lea UK Ltd, managing large-scale programmes of organisational change, technical solutions delivery and customer service improvement.