Training and Development

We have developed, and continue to develop, a range of function-specific and skills training to support staff in carrying out their roles effectively and efficiently.

Workshops

Delivering our services: Student Fee’s overview Q&A Session for Staff
Wednesday 18 April 2018
10.00am – 11.00am
BOOK HERE

Delivering our services: Overview of Student Graduation
Thursday 3 May 2018
2.00pm – 3.00pm 
BOOK HERE

Delivering our services: The Student Services Centre – A Guide to the Services provided by the Team
Tuesday 12 June 2018
10.00am – 11.00am
BOOK HERE

Delivering our Services: TIER 4 UKVI Audit Preparation
Thursday 19 April 2018
09.30am – 11.30am
Book Here


Delivering our services: Adding Value at the front desk
Monday 23 April 2018
09.30am – 12.00pm
Book Here

Supporting Students Workshops 

Supporting Students: Disability Equality
24 April 2018, 09:30-12:30  
Book here


SES Supporting Students: Supporting Disabled Students
26 April 2018, 1.00pm - 4.00pm
Book here

SES: Student Complaints
25 April 2018
Book here

SES: The University’s Academic Appeals Procedure
3 May 2018
Book here


SES: University Policies and Procedures Relating to Student Progression and Fitness to Study
29 June 2018
Book here


SES Supporting Students: Mental Health Awareness
18 and 24 May 2018
Book here


Other workshops that are delivered throughout the year include:  

  • Essential Skills for Supporting Students One to One
  • Delivering our services: Adding Value at the front desk
  • Supporting Faculty Committees
  • Delivering our services: Programme / Module Catalogue & Module Enrolment
  • Delivering our services: School Responsibilities for International Taught Students Under the Points Based System (PBS)
  • Delivering our services: Record keeping for Leavers and Extensions