Providing students with appropriate support, whether in relation to disability, personal tutoring, emergency situations or counselling, helps to ensure they can make the most of their studies.
The University has a wide range of sources of support for students and a set of established policies to help guide staff in the provision of support.
Student support-related policies
If you work in a student-facing role, documents here will help you to provide accurate advice and guidance to your students, particularly about the support that is available to them.
Find out who to contact and what to do if you are aware of students in crisis, financial emergencies that students may have, or need to contact University security teams.
Specialist support services
The University provides a range of different support teams and services to help students who may benefit from counselling or other specialist help.
Changing personal circumstances
Help and support for students who are pregnant, have children or other caring responsibilities, those who have needs related to religious observance or who are facing bereavement or temporary disability.
Almost 10% of our students have some kind of disability. We need to make sure we can provide our students with the right level of support to maximise their potential and remove barriers to learning.
There's a wide range of support available for International students. The visa advisers in the International Student Office are the only people allowed by law to provide advice about immigration.
Postgraduate research students
This section explains mechanisms in place to provide academic support to postgraduate research students, in particular supervision and the postgraduate development record system used to record students' progress.
Induction and Transition for Taught Students
A set of good practice guides have been developed for staff who support students during transitions through different stages of University life.
Confidentiality, disclosure and data protection
The University takes issues relating to confidentiality, disclosure and data protection seriously. Staff should be aware of their responsibility to respect the right of others to confidentiality.
Leeds for Life model for Peer Mentoring provides a set of principles to establish the minimum requirements to enable student mentors to have their engagement with the scheme formally recognised by the University on their Higher Education Achievement Record (HEAR).
Induction for research students
A good induction can help students settle in quickly and begin to make early progress with their research.
Personal tutorials offered by academic staff in schools are an integral part of the pastoral and academic support for all students on taught programmes.
Mitigating circumstances are normally significantly disruptive or unexpected events which are beyond a student's control but which might affect their academic performance.
It is important that University procedures are followed if a staff-student relationship breaks down or if a close personal relationship develops between a member of staff and a student.